The Six Keys To Customer Success

The Six Keys To Customer Success

Do you retain 95% of your customers month-to-month? That sounds like something to be proud of—until you do the math. That’s 5% churn per month, or 60% per year. In other words, you have to replace 60% of your revenue every year just to break even. What if you have...
Cold Calling 101: Top 5 Benefits and How to Prepare

Cold Calling 101: Top 5 Benefits and How to Prepare

We know SDRs put in a ton of time and effort chasing down leads so, “I’ll have to pass this on to someone higher up,” is a statement we’re all a little too familiar with. If you get this response, it’s because of one common mistake: you haven’t properly researched the...